T&T media FAIL, Haiti edition

January 12, 2010

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Good to see you again. Glad you enjoy the Limes.


Dear Trinidadian media: the Haitian earthquake is the biggest and most important Caribbean story, bar none, of the moment and the year to date.

What, exactly, is your excuse for your utter inability to update your sites to reflect this state of affairs, per the following screenshots (taken at approximately 8.55pm Trinidad time):

Screenshot of the Express front page at 8.55pm on Tuesday Jan 12

Screenshot of the Guardian Online's front page at 8.55pm on Tuesday Jan 12

Screenshot of the Newsday's website front page at 8.55pm on Tuesday Jan 12

Poor.


This is not the time to not know what you’re talking about

September 19, 2008

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Several months ago, I bemoaned T&T’s “apparent lack of reporters who actually understand business, finance, law”.

The absence of sufficiently qualified finance and business reporters from the halls of T&T’s newsrooms is even more galling now, as the global financial crisis deepens.

And make no mistake, it is a crisis – one that few people in the Caribbean seem to have heard of, and even fewer to understand.

A recent post over at Media Watch provides a compelling example of this disconnect. In it, the author of the blog – “Martine” – is taken to task by a reader over her description of the recent declines in the US stock market as a “crash”.

Good. Because while American equity markets have gyrated wildly in recent weeks, and have fallen quite preciptiously from their historic highs, they have not crashed.

But Martine makes two additional errors in that post.

First, she refers to her recent posts on the “US stock market crisis.”

There is no US stock market crisis. There is a global financial crisis – every equity market in the world has been hurt by the fall-out from what started as a meltdown in the US housing market. And the problems are not confined to equities (stocks) – credit (debt) markets have also been seriously affected.

Second, and more serious still, is this statement:

We hope Curtis Rampersad of the Express will take to heart your point as well, since he also referred to the issue as a crash in his story on the AIG bailout in the Wednesday edition.

“There will be no immediate fallout but the crash in the US financial system and a global recession may inevitably affect investors and consumers in Trinidad and Tobago, a financial expert has suggested.”

Rarely do I defend Express reporters, but Mr Rampersad did no such thing.

Rather, Martine is wrongly conflating two entirely separate issues – events that may be reasonably be described as having caused a “crash in the US financial system” and a panic in the US stock market, which is only a small part of the whole.

Mr Rampersad’s article as a whole does a decent job of summarizing a complex topic, and I will comment on it here (my comments are in brackets):

There will be no immediate fallout but the crash in the US financial system and a global recession may inevitably affect investors and consumers in Trinidad and Tobago, a financial expert has suggested.

(May inevitably? Grammatical quibbles aside, it is safe to say that investors and consumers in Trinidad and Tobago will be affected)

In addition, there are new concerns from international companies operating here who may be worried about the effects of the largest financial meltdown in the United States in almost a century.

(Good)

Republic Bank’s senior economist Dr Ronald Ramkissoon said yesterday that the turmoil in the US markets at the weekend arose because people were encouraged to save and invest in a range of products in different countries and while the returns were great, it also meant that risks were higher.

(Not exactly, but a decent effort. The recent turmoil in the US markets – and again, credit as well as equity, to say nothing of commodities and currencies – reflects a collapse in investor confidence in the strength and viability of institutions that are heavily exposed to risky financial instruments, etc.)

The fates of major financial institutions Lehman Bros and Merrill Lynch redrew Wall Street’s financial landscape as the former has filed for Chapter 11 bankruptcy and the latter was forced to sell to Bank of America.

(Very good, but some context would be helpful. What do Lehman Brothers and Merill Lynch do? Why did the latter agree in principle to merge with Bank of America?)

They were brought down by billions of US dollars in losses arising out of risky real estate and mortgage transactions.

(Well done.)

He said there could also be concerns from energy companies operating here about insurance coverage issues following the meltdown in the US.

(Worst sentence in the piece. Unclear. Should have either been better explained or edited out completely.)

Monday’s New York trading also saw the American International Group, the world’s largest insurer, scrambling to raise capital to stay afloat.9

(Good, but context.Why did it need capital? What happened to its billions of dollars in assets? Also no mention that AIG is the parent company of Algico)

Ramkissoon said during a telephone interview yesterday that this was not the first time large institutions failed in the world.

(True, but not since the Great Depression in the US have so many failed so swiftly, and back in 1929 the world was neither so complex nor so interconnected)

At times like this, he said it was useful to take a long-term view as it would not last forever. He noted that falling stock prices could actually benefit investors once the market had bottomed out.

(Statements like this piss me off. Why is it useful? How could investors benefit? When will the market ‘bottom’? What about the interim?)

With regard to the current financial meltdown, Ramkissoon said: “I see this as a correction phase and when you take the long view, there comes a time when you have to roll with the punches.”

(If by rolling with the punches he means, “be spectacularly bailed out by the US government”, sure. The man is clearly a Keynesian – in the long run, we are all dead and what not)

Local investors and depositors at local commercial banks should not be worried “right now” as their investments were safe because financial institutions here did not engage in some of the risky ventures Wall Street firms executed.

(Tricky. How does he know that? And take RBTT – recently bought out by Canada’s RBC – how does you know that RBC has not engaged in risky ventures? There’s no evidence to back up this statemen, and therefore no way to judge its veracity)

He said people’s money was safe but cautioned that the global economic situation would affect locals through recessionary problems.

(Again, really? What about people who have invested in the stock market, which is always a risk? What about people who have invested in funds linked to the performance of overseas stock markets? What, exactly, are “recessionary problems”?)

The fall in prices for commodities like crude oil, the rise in global food prices, plus the negative effects on travel and tourism could affect countries like T&T, he added.

American Chamber president Eugene Tiah was also concerned yesterday about the financial troubles in the US.

“Clearly now there is a complexity in terms of investments. Companies and countries invest in complex ways and one area of concern may be how they are linked” to companies in the US, he said in a telephone interview from his Phoenix Park Gas Processors office at Pt Lisas.

(Now that’s a good quote)

These subjects are not easy to write about, by any means. But they are far too important to get wrong.


Let the layoffs begin

August 31, 2008

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The global financial system and the world economy are facing unprecedented challenges, but you wouldn’t know that if you only read Trinidad’s so-called “newspapers.”

There has been an almost complete lack of coverage of the meltdown that started in the US housing market, other than occasional Pollyanna-esque comments from government and the Central Bank that everything is just fine.

This occasional series at The Liming House – The Credit Crisis and the Caribbean – will provide a different perspective, and an analysis of the potential effects of this economic and financial crisis on Trinidad & Tobago and the Caribbean.

It will also engage in bad-tempered criticism of business and economic reporting from the region.
——-

The Guardian’s front page story headilne on Saturday August 30th: “HCL FIRES 100″

The accompanying story, on page A5, bore the headline: “HCL retrenches 100″

Here’s the story, with my comments in brackets:

Inflation and a slow down in the real estate market are said to be the cause of Lawrence Duprey’s Home Construction Ltd having retrenched at least 100 workers between Wednesday and yesterday. (Are said…by whom? Loathe the lack of sourcing. Did one person say so? What were this person’s credentials, if any? Does he/she work at HCL (i.e a person familiar with the company)? Or is this the conclusion of the reporter, Sandra Chouthi?)

Commenting on the reports, Lisa Ghany, communications manager at HCL, said workers were not fired, but retrenched.
(At least there’s a comment from the company. But what an appalling lack of context. And what reports? So did this story appear elsewhere? And what’s the difference between retrenched and fired? From a company perspective, and in business -speak, a retrenchment is a reduction in the workforce in order to ensure the continued financial viability of said company. In other words, you retrench workers when it no longer makes financial sense to retain their services. All is not well at HCL. And where are the details on inflation? What’s the rate in Trinidad at the moment? Why would rising inflation hurt HCL? Total lack of actual reporting.)

She said more than 100 temporary, casual and permanent workers were retrenched, not 300, and that the “exercises are continuing.”
(From whence comes this 300 reference? Sparta? Context and background, please.)

She said HCL’s operations were being restructured in light of inflation and a slow down in the real estate market.
(Aha, so here’s the source of the boldfaced assertion in the lead of the story, a better version of which would have read: “Lawrence Duprey’s Home Construction Limited cut at least 100 jobs this week due to cost pressures from inflation and a slowdown in the real estate market, a company spokesman said.”)

Ghany said the retrenchment was part of a restructuring exercise as HCL had increased its staff from 500 to 2,500 in five years.
(What a sodding non-sequitur. Questions that should have been answered, or even asked: why does HCL need to restructure? Why had it quintupled its staff over five years? Come on.)

The HCL group has 22 companies.
(This sentence gets its own paragraph. Inexplicably.)

“We have different companies throughout the group that needed to be restructured to operate more efficiently,” Ghany said.
(And the Guardian provides not a jot of additional detail. Analysis? Forget it. I might as well be reading a press release.)

The retrenchment comes one week after Michael Fifi officially retired as chief executive officer of HCL. (Are the two events related?)

Its big project One Woodbrook Place is overbudget and behind schedule.
(What is One Woodbrook Place, for those readers who might not know? Where is it located? What is it? Condos? Office space? Was it a speculative build? (i.e. built on the hope that it would be rented out, but without any guarantee of such?))

Reports reaching the Guardian stated that HCL “fired” over 300 workers between Wednesday and Thursday of this week, with a total of 600 expecting to be sent home.
(Again with the lack of sourcing. Reports from whom? Why did you put “fired” in quotes? Is that what your source(s) said? Or are you obliquely acknowledging that “retrenched” is a more accurate description?)

Neither chief executive officer Hayden Ameerali nor chief operating officer Richard Le Blanc was available yesterday for comment.
(How many times did you try to reach them?)

One source said HCL was “significantly downsizing” with close to 1,000 workers due to be retrenched. Asked if the retrenchment exercise was linked with billion-dollar OWP, which is now 18 months behind schedule, the source said, “The whole thing has to do with One Woodbrook Place. It can make or break HCL.”
(This story is badly organised. And has no analysis in it whatsoever. How could OWP “make or break” HCL? Reputation? Financial stability? Did they bet the house on it?)

The source criticised the “inhumane manner” in which workers were informed of the retrenchment, some of whom have between five and ten years of service with HCL.

The source said workers were individually met with at HCL’s Organisational Centre, Orange Grove, and told they were “going home today.”

The cost of building OWP went from $800 million to $1.2 billion. The original completion date was December 2007.
(The lack of cohesion in this story reeks of poor editing. And alright, finally some numbers. But no indication of projected revenues from the project, so it’s left to the reader to surmise that “slow real estate market” + over-budget project = big headache. Sigh.)

On July 31, HCL announced that Fifi was retiring following a July 16 board meeting. Fifi officially left HCL’s helm of HCL on August 22, the same day he turned 66.
(What’s the retirement age in Trinidad again?)


On badjohns, Brent Sancho and things in between

June 22, 2008

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There is much about the local media that raises my blood pressure, but today’s feature in the Sunday Express on the origin of the word ‘badjohn’ is a beautifully-written exception.

I’ll cite only the beginning, but the piece – written by Kim Johnson – is worth reading in its entirety:

Of the countless jailbirds to tread this island, none has cast a longer shadow than John rcher, who set the local, probably the regional, and – who knows? – maybe even a world record with 19 criminal convictions, and whose very name would come to mean a ruffian and a bully.

This evening, Trinidad & Tobago will play Bermuda in a do-or-die qualifier for the 2010 World Cup. I will not comment here on the heartbreaking state of Trinbagonian football, but I will comment on Brent Sancho’s Q&A with the Express.

Which is to say, Brent Sancho turns me into a giggling school girl. No joke.

Express question: biggest turn-on in a woman?
Sancho: Nice long legs!
Me: Aha! I have great legs!

Express: Biggest turn-off?
Sancho: Smoking
Me: Woohoo! Don’t smoke!

Express: Best book ever read?
Sancho: The long walk to freedom, Nelson Mandela
Me: OMG, he reads? FTW!

Express: must visit before you die?
Sancho: Japan
Me: Dude! We were clearly meant to be.

Etc. Tsk.

Things are not going according to plan, where plan = move back to Trinidad, do MSc at UWI, sort country out. Not necessarily in that order.

Moving back to Trinidad is harder than I thought it would be, because I’m in housing limbo, the work about which I am most passionate demands that I be either in New York or London and UWI hasn’t even bothered to let me know whether I’ve been accepted into my hoped-for program.

That, and I’ve been here almost two months and have totally failed to engage with the country – I’m still working full time for my overseas employer, I’m not doing much any liming and I’ve switched from behaving like I’m moving here to acting like this is an extended holiday.

Except it’s not so much a vacation as an exercise in daily frustration.

So it go. As may I.

The T&T Guardian needs more than a cosmetic change

June 13, 2008

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For the sake of my blood pressure, I try not to read the local newspapers. This is difficult, given my obsession with news and media and my day job as a reporter, and more often than not I succumb.

And each time I pick up a copy of the Trinidad Express, or the Guardian, or the Newsday, I am disappointed, embarrassed, infuriated by the spelling and grammar mistakes, the obvious lack of editing, the flagrant plagiarism and copyright infringement, the errors and the inaccuracies.

Which brings me to the Guardian’s redesign. Aesthetically, the new design is a significant step up from the monochromatic drabness of the paper’s previous incarnation. But the changes are all superficial – in terms of content, it’s business as usual.

Take this gem from the editorial on Tuesday June 10 hyping the redesign:

“…readers will notice the introduction of new typography (called fonts) which should make the reading experience more enjoyable.”

New typography called fonts eh? You couldn’t make it up. But this is a minor quibble, compared with the delicious irony of an error in a story printed just above a blurb outlining the paper’s corrections policy on page A3.

(And now that I know the Guardian does have a policy of correcting “significant errors as soon as possible”, I intend to keep them informed of the many mistakes that litter their pages. I will report back on how that goes, so watch this space.)

The Media Watch blog also picked up on the error, noting:

On page A3 there’s an interesting story about a young man who appeared in court charged with turning off a computer in the Register General Department.

And would you believe directly below that story is a section called Getting It Right, which says “It is the Guardian’s policy to correct significant errors as soon as possible.”

Directly below.

You might say that was not a significant error since the writer of the story really just meant to say Registrar General’s Department…

There were some errors of transposition – is the name of gentleman referred to in the story “Man left to die on hospital bed” (story by Radhica Sookraj, photo by Rishi Ragoonath) Anthony Atlo or Anthony Alto?

And quite a lot of editorialising. Michelle Loubon’s report on a promoter “fuming” over the $200,000 he is being asked to pay to rent the Jean Pierre Complex for a Learie Joseph concert provides one example of this widespread practice: “[Glasgow] flatly refused to pay the exorbitant price.” (emphasis mine)

You may think $200,000 is exorbinant, Ms Loubon, but no one asked for your opinion. This is a news story, not an editorial.

And of course, my favourite bug bear, an absolute outbreak of pieces without bylines. Media Watch highlighed two of the more pernicious examples:

On page B34 there’s a story on sleep titled ‘How Much Sleep Do You Really Need?’. We thought it looked familiar, but there was no byline in the Guardian so we searched the net and found it – the same story we read last week at Time.com.

The story on page C16 on hearing loss also looked familiar. Ah yes. We read it on the BBC website on Monday. They copied down to the picture of the ear.

Come on editor, where is the attribution? Why can’t you stick in somewhere in the story where it was copied wholesale from? This is not the first time you’ve done this and it’s not a habit you should be happily repeating. What about copyright issues?

None of the financial market reports had bylines either, while the oil report on A11 was lifted – without attribution, of course – from a Reuters story. Separately, in the salmon-coloured Business Guardian, the Commentary on page 26 – “Apple to unveil faster IPhone [sic]” showed either a complete lack of news judgement, or a studied laziness on behalf of the editors.

Ladies and gentlemen of the Guardian, Apple unveiled a faster iPhone on Monday. This Bloomberg story, to which you devoted a whole page and an ad for West Indies Stockbrokers, is four days old. Four days. Please, get out from under that rock and sort your paper out.

Moving on.

Then there’s the blurb in the classifieds section, which blithely states: “you can place your ad by phone any pay by credit card.”

I presume they meant “and pay”, but you just never know.

And someone tell Bobie-Lee Dixon that it is possible to write an interview-based feature without fawning over one’s subject (in this case, Diane “Radical Designs” Hunt). And that “fashionist” is not a word.

But I digress. Here’s Dixon on Hunt:

Even in her “dress down mode” Hunt seems well colour coordinated with a look that just says, “hey I know my fashion,” and indeed she does.

With a winning smile across her face Hunt said her dream and aspiration is to make a serious contribution to fashion in helping to organise the industry and to make it more viable

And what is with the aversion to “said”? It’s a good word. A simple word. And it avoids having to write things like this:

Hunt also gave a breakdown of the different types of fashions that exists. “People only think of fashion as the designer,” she articulated.

I will not, for the sake of my aforementioned bloodpressure, comment on the sheer wrong-ness of “different types of fashions that exists.”

Sigh.